Empathy Masterclass (Online)

Empathy is essential in any helping processes be it counselling or psychotherapy. Research has shown that therapist’s ability to empathize correlates positively with outcome measures. However, there has been little or no systematic training to enhance one’s capacity to empathize.

Date: 8 – 10 December & 15 – 17 December (6 days in total, Wed – Fri)
Time: 9 am to 1 pm (with 30min break)
Venue : Zoom


Workshop Outline

This training on Empathy Skills offers a framework for understanding the empathic process and the wide range of empathic responses. After initial practice in the core skill of empathic resonance, we will focus on the five most important types of empathy and the therapist responses associated with these types of empathy: Empathic Understanding, Empathic Evocation, Empathic Exploration, Process Empathy, and Empathic Conjecture. Each of these will be concretely illustrated by a video or live demonstration, with opportunities for skill practice for each.

This workshop is derived from the practice of Emotion-Focused Therapy (EFT) and would be suitable for therapists who have little or no exposure to this framework.

Learning Outcomes

1. Learn the social neuroscience of empathy.
2. Learn how to access your natural ability to empathically resonate with clients.
3. Be able to locate the range of EFT Empathy Responses within the Empathy Channel framework.
4. Be able to tell the difference between Empathic Understanding and Evocative Empathy responses and successfully use both kinds of response.
5. Be able to use Empathic Exploration responses to help clients explore their unclear experiences.
6. Be able to use Process Empathy responses to help clients become more aware of their in-session process and to deepen relational contact with clients.
7. Be able to use Empathic Conjectures to help clients deepen their experiencing during chairwork and at other times in session.


Robert Elliott, Ph.D.is Professor of Counselling in the Counselling Unit at the University of Strathclyde, where he directs its research clinic and teaches counselling research and emotion-focused therapy. A professor Emeritus of Psychology at the University of Toledo (Ohio), he is co-author of Facilitating emotional change (1993), Learning emotion-focused therapy (2003), and Research methods in clinical psychology (now in its third edition, 2015), as well as more than 150 journal articles and book chapters. He is past president of the Society for Psychotherapy Research, and previously co- edited the journals Psychotherapy Research, and Person- Centered Counseling and Psychotherapies. He is a Fellow in the Divisions of Psychotherapy and Humanistic Psychology of the American Psychological Association. In 2008 he received both the Distinguished Research Career Award of the Society for Psychotherapy Research, and the Carl Rogers Award from the Division of Humanistic Psychology of the American Psychological Association. He offers EFT training in Scotland, the Netherlands, Belgium, Ecuador and elsewhere. He practices and research on social anxiety.

Online Workshop Schedule

SessionDateLearning ActivitiesStart-End Time/Duration
18 Dec (Wed)Opening Channels of Receptivity9am - 1pm / 4 hours
29 Dec (Thu)Evocative/Exploratory Reflection9am - 1pm / 4 hours
310 Dec (Fri)Process Reflection & Empathic Affirmation9am - 1pm / 4 hours
415 (Wed)Empathic Conjecture & Empathic Refocusing9am - 1pm / 4 hours
516 (Thu)Relational Difficulties Alliance Rupture9am - 1pm / 4 hours
617 (Fri)Presence & Relationship Formation9am - 1pm / 4 hours
Timings shown are in Singapore Time (+8 GMT)


• S$1400   [early bird price before 8 Oct 2021]
• S$1500   [from 8 Oct 2021]



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